The innovation that Gusti constantly implements within Nikè CRM translates into the development of digital management, control and interaction tools that are increasingly agile, intuitive and smart, easily customizable according to company needs, able to evolve quickly, designed to save time and resources for those who have to use them.
All within a single platform able to simplify the management of the network of agents, to update and organize the work team while maintaining a complete view of the customer, from business activities to the history of communications during the pre- and post-sales phase.
The advantage of an innovative and “tailor-made” approach to each individual customer translates into an increase in cross-selling and up-selling opportunities and a marked improvement in loyalty standards.